Privacy Policy

Classed Inc. (“Classed,” “we,” “us”) makes a campus platform that your college or university provides to its students, faculty, and staff: mobile apps for students, web dashboards for staff, and the services behind them (together, the “Services”). This policy explains what information we handle, why, and the choices you have. It also covers visitors to our website, classedcampus.com.

From your school. Your school provisions your account — there is no self-signup. Through its enrollment system, your school provides your name, school email, role (student, faculty, staff), student ID, course enrollments and schedules, classification, and majors/minors. Sign-in happens through your school’s own login system (single sign-on); we never see or store your password.

From you. What you choose to add: profile details (photo, pronouns, bio, interests, residence hall), posts, stories, comments, chat messages and attachments, voice notes, poll responses, event RSVPs, club and team memberships, appointment bookings, questions to the campus assistant, whiteboard content, and anything else you create in the app. Some services involve check-in verification — for example, a photo or QR-code check-in at a tutoring session, or a one-time location check to verify attendance — always with an in-app prompt at the moment it happens.

Automatically. Basic records the Services need to work: your device’s push-notification token (if you enable notifications), notification preferences, read/delivery states, content views and reactions used to order your feed, and appointment/attendance records for services you use. We do not collect advertising identifiers, we do not track you across other apps or websites, and we do not run third-party analytics.

From your school’s other systems (where your school directs it). Some institutions connect additional campus systems — for example a learning-management system (gradebook and attendance records) or campus-card readers (facility check-in events). These integrations exist only where your school turns them on, carry the minimum data the feature needs, and are used solely to provide services to your school, such as helping its staff support students.

Every permission is optional, requested in context, and used only for the stated purpose:

• To run the Services — deliver messages, show your feed, schedule appointments, manage events, clubs, and teams, and everything else the product does.
• To keep the community safe — messages in school-managed spaces (like class channels) are screened by automated moderation; content that gets flagged is reviewed, and penalties are decided by people, not machines. Direct messages and private, invite-only groups are never screened by AI.
• To help your school support students — we compute engagement and utilization insights for your school (for example, helping its success team notice when a student may benefit from outreach). These insights are your school’s data, used by its staff under its policies.
• To improve Classed — using de-identified, aggregated information that no longer identifies you or your school. We commit never to attempt to re-identify it.
• To communicate with you — service emails and notifications (which you control), not marketing.

The Services use AI (currently Google’s Vertex AI, processed in the United States) for: the campus assistant that answers your questions; moderation screening in school-managed spaces; aggregate “where is the class confused” summaries for instructors, computed with student identities pseudonymized before any AI processing; and content recommendations. Two commitments: your data is never used to train AI models (ours or anyone else’s), and no adverse action is ever taken against you based solely on an AI output — a human decides.

• Classmates and members see what you share to shared spaces — your profile, posts, comments, messages in rooms you share.
• Stories stop being visible to others after 24 hours. They aren’t erased at that point — they move to your private archive so you can revisit them or pin them to your board. If you delete a story or post, it and its media are removed.
• Anonymous polls hide who voted from instructors and classmates — results leave our systems only as aggregate tallies. Our servers do keep an internal record of participation (to prevent double-voting), which is never displayed to anyone.
• School staff see what their role needs: instructors see their class spaces; tutoring, advising, and success staff see records for the services they run; moderators see flagged content.
• Classed personnel access personal data only when needed to operate or support the Services, under confidentiality obligations and access controls.

We share personal information only with:

1. Your school — it’s their data; their staff access it through the dashboards per their own policies.
2. Service providers (subprocessors) that host and power the platform under contracts at least as protective as ours with your school: Google Cloud Platform (hosting, US), Google Vertex AI (AI features, US), Postmark (email delivery), Apple and Google (push-notification delivery), Cloudflare (network/content delivery). The current list is available from support@classedcampus.com.
3. Authorities, when legally required — and where allowed, we notify your school first so it can respond or object.

We never sell personal information, share it for advertising, or disclose it for any purpose beyond providing the Services.

All data is stored and processed in the United States. Data is encrypted in transit and at rest. Access is controlled through your school’s single sign-on (we store no passwords), short-lived signed tokens between services, least-privilege access for our systems and personnel, and audit logging of administrative actions. No security is perfect, but if a breach affects your data, we will notify your school without undue delay — within 72 hours of confirming it — so it can inform you as required by law.

We keep personal data only as long as needed to provide the Services to your school. Highlights: raw attendance-location readings are deleted within 24 hours; content you delete is removed; safety and moderation records are kept as long as your school’s policies and our legal obligations require. When a school ends its contract, we delete its data within 30 days (backup copies age out within about 35 days) and certify the deletion.

Because your account is created and managed by your school, requests to access, correct, or delete your information go through your school — that’s how FERPA works, and it ensures your education records are handled consistently. Contact your registrar or the campus office that administers Classed; we act on your school’s instructions within days, and we’re happy to help you find the right contact at support@classedcampus.com. See also Account deletion.

In-app choices: edit your profile anytime; delete your own posts, stories, and messages; control notifications; deny or revoke any device permission in your device settings.

Our public website (classedcampus.com) is informational. It has no sign-in, no forms, and no advertising cookies or third-party analytics trackers. If you choose to email us from the site, we use your message and email address to respond to you — this is the one area where Classed, not a school, is responsible for the data, and we keep it only as long as the conversation warrants.

The Services are built for higher-education communities and intended for users 18 and older. They are not directed to children under 13, and we do not knowingly collect information from them.

If we make material changes, we’ll notify your school and post the updated policy here with a new effective date. We won’t reduce your protections without your school’s agreement.